There are countless ways an organization can try to save money but many of them involve sacrificing time, energy, or other resources. For example, a retail outlet that keeps its employees an extra hour after closing to clean the space saves money versus a professional crew, but the quality of the job likely isn’t even close.
Not all things are like this though. An organization’s IT is absolutely critical to smooth operations, security, and customer service, but that doesn’t mean there aren’t support structures available to cut costs without sacrifice.
A managed service provider like LISS Technologies works based on a fixed-rate monthly support structure. Instead of simply taking a broken workstation to a computer shop or contracting with a project-based IT support provider for larger IT needs, the entire package is roped into one service. We offer tailored IT support based on an organization’s particular needs, goals, and situation.
Getting support from a managed service provider (MSP) is not the only way to leverage technology. There are alternatives, but both carry serious disadvantages for small and medium-sized businesses.
Salary. Benefits. Time off. Building out an in-house IT department involves substantial costs and simply doesn’t offer enough advantage to justify the expense. SMBs generally have limited budgets, so competing with larger firms to hire top talent is virtually impossible. Plus, many firms only have the budget to hire a single tech support employee. In other words, their scope is inherently limited.
Frozen laptop? Pay a technician by the hour to get it fixed. Are they going to find the underlying issue? Not necessarily. What about organization-wide problems? Well, the break/fix provider probably hasn’t taken time to get to know your systems, so this isn’t going to go well. There are IT providers who do larger work on a project basis, but this leaves out ongoing, long-term support and strategy.
For what you get, signing on with LISS Technologies to provide managed services is the most cost-effective way to support IT.
One of the hallmarks of an MSP is that they take time to understand the details of a client’s existing technology and then cater support accordingly. This means integrating software or hardware that an organization actually needs instead of just making a sale. And, when an issue arises, this familiarity leads to rapid diagnosis, resolution, and ongoing prevention.
Instead of one-off projects or the occasional need for hourly break/fix services, MSPs operate off a fixed fee. This makes budgeting and planning actually possible. Put another way: no more surprise IT expenses.
An MSP like LISS Technologies forms partnerships. From ensuring a firm is protected against actively changing cyber threats to implementing cloud solutions, LISS Technologies works to keep organizations operating efficiently and securely. As a business grows, its technology needs can change dramatically. Working with an MSP allows for that scalability and flexibility.
So, how are you currently handling IT support? If you’re relying on the “IT Guy” or some computer shop, let’s talk.