Information Technology
Support. Guidance. Professional Services.
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Managed IT
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Professional Services
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HelpDesk Support
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Additional Services
We’re Not Just Another Desktop Support Company, We Offer Full Technology Solutions
Technology is the engine that runs your business. From communication to data storage to accessibility, your computer networks are what you use to get the job done. The amount of data your business uses, the number of users your networks have to support, and the regulations that guide how you use your technology are always changing; this requires an IT solution that can not only establish a solid technology base but is also flexible enough to adapt as your business needs change.
At LISS Technologies we go well beyond the mundane break-fix model of waiting for a problem to occur. We proactively work to develop a solid IT environment that makes sense for your business, ensures you have the tools you need to do business, guarantees those tools are secure, and that provides the 24/7 monitoring and support you need to maximize your uptime. We combine all of this through our accessible, customer service-oriented team that has your goals and best interests in mind.
Full Managed IT Services
We monitor your systems 24/7/365 to ensure your IT functions at peak capacity. Our proactive approach addresses glitches and makes adjustments that prevent problems, effectively troubleshoots when problems do occur, and even helps you anticipate and plan for future needs. Our entire company, from our leadership team down are dedicated to managing your IT.
We match our level of service to your level of need, which means we can start your IT department small and grow it seamlessly along with your company.
You’ll gain:
- More uptime
- A predictable monthly bill
- Savings on cumulative IT costs
Professional Services
How is your business growing? More importantly, how is your technology growing with it?
We understand and specialize in every kind of IT infrastructure endeavor—from routine office upgrades to complex installations. We’ve completed projects for major corporations like Time Warner and one of New York’s largest realtors that saved them thousands in improved efficiencies.
Our Services Include:
Streamline Your IT Landscape With a Full-Service IT Partner
Our comprehensive IT solutions allow you to streamline your technology ecosystem and position your business for growth. Get in touch with us today to join a true IT partnership.
Help Desk Support
When IT issues do arise, our IT help desk provides tiered levels of support. When you call LISS, you speak to an IT professional who can guide you through routine issues as easily as they can resolve complex problems.
We respond at the level of expertise and with the resources you need to address all your IT questions and concerns quickly and effectively. Our help desk services have one simple goal—to keep your systems online and running smoothly 24/7/365.
Our Services Include:
- Reliable 24/7/365 Availability
- Monthly Reporting
- Clearly-Defined Service-Level Agreements
Additional Services
We take pride in not only delivering IT solutions, but value-added services that improve your work efficiencies and productivity including business applications, procurement, business consultation, facilities, and IT infrastructure.
BUSINESS APPLICATIONS
Sometimes an off the shelf application will suffice. Perhaps, off the shelf with slight modifications to achieve a function specific to your business. Or maybe you need an original IT solution tailored to a specific function.
Our level of expertise is fluid at all three levels. We install, program, integrate, and train.
We won’t sell you what you don’t need but deliver the level of functionality that is right for you. We firmly do believe that your success is our success. And delivering the best solution at the best cost builds a partnership that fosters success for both of us.
PROCUREMENT
In today’s organizations, IT functions are integrated in all areas of your business…computers, telephone communications, security systems. And that includes not just the hardware, but the software packages too.
Everything must work seamlessly for peak performance. It means knowing what hardware devices and software packages work best together. Which ones do you actually need? And then installing and integrating it all to get the right balance for your business.
And then there’s another wild card. Understanding license agreements and negotiating contracts. It’s confusing and one bad decision will cost you extra in time and money. We understand this entire maze and will help you successfully navigate it by purchasing equipment, negotiating contracts, and installing the systems right for you. This alone saves you time, headaches, and the unnecessary expense of overbuying.
We can even help you plan for future expansion. Our bottom line is about helping you achieve the right results for your bottom line.
BUSINESS CONSULTATION
IT solutions don’t exist in isolation. They support the success of your business. To ensure that success, we help you determine solutions that promote a thriving business. Through our consultative process we learn about your business, how it works and the direction you want to go. And then in partnership with you, we construct a customized solution that takes you there.
FACILITIES
When considering a facility, you should also consider your IT infrastructure. How well does the facility accommodate cabling? Can you easily run the cabling to work spaces? Will it be attractive? We’ll help you plan your IT infrastructure in advance and avoid costly mistakes in both time and effort. It will build more flexibility into your system by considering future needs, and make that future change easier and less expensive. And we’ll help you achieve a more attractive work space by minimizing unsightly railing and power poles.
IT INFRASTRUCTURE
Restructuring your office space? Relocating your business? Along with moving office furniture and equipment, it also requires moving the IT infrastructure that supports your business functions.
This involves disassembling and reassembling a network of servers, computers, phones, faxes and software along with a multitude of power and data cabling. Transporting it to another location and making sure everything is connected and working the same as it did before the move.
Our team of experienced professionals will carefully and completely relocate your entire IT infrastructure. All you have to do is turn it on and start working.
Need more information? Please contact our team.
