There are countless ways an organization can try to save money but many of them involve sacrificing time, energy, or other resources. For example, a retail outlet that keeps its employees an extra hour after closing to clean the space saves money versus a professional crew, but the quality of the job likely isn’t even close.
Not all things are like this though. An organization’s IT is absolutely critical to smooth operations, security, and customer service, but that doesn’t mean there aren’t support structures available to cut costs without sacrifice.
A managed service provider like LISS Technologies works based on a fixed-rate monthly support structure. Instead of simply taking a broken workstation to a computer shop or contracting with a project-based IT support provider for larger IT needs, the entire package is roped into one service. We offer tailored IT support based on an organization’s particular needs, goals, and situation.
Managed Services Alternatives
Getting support from a managed service provider (MSP) is not the only way to leverage technology. There are alternatives, but both carry serious disadvantages for small and medium-sized businesses.
In-House Teams
Salary. Benefits. Time off. Building out an in-house IT department involves substantial costs and simply doesn’t offer enough advantage to justify the expense. SMBs generally have limited budgets, so competing with larger firms to hire top talent is virtually impossible. Plus, many firms only have the budget to hire a single tech support employee. In other words, their scope is inherently limited.
Break/Fix
Frozen laptop? Pay a technician by the hour to get it fixed. Are they going to find the underlying issue? Not necessarily. What about organization-wide problems? Well, the break/fix provider probably hasn’t taken time to get to know your systems, so this isn’t going to go well. There are IT providers who do larger work on a project basis, but this leaves out ongoing, long-term support and strategy.
